At Travis Scott Merch, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return or refund according to the policy below.

1. Return Eligibility

We accept returns under the following conditions:

  • Return requests must be made within 14 days of delivery
  • Items must be unused, unworn, and in original condition
  • All original tags, packaging, and accessories must be included
  • Proof of purchase or order confirmation is required

Items that do not meet these conditions may not be eligible for a return.

2. Non-Returnable Items

The following items cannot be returned:

  • Final sale or clearance items
  • Gift cards
  • Products that have been worn, washed, or damaged after delivery

3. Refunds

Once your returned item is received and inspected:

  • You will receive an email notification regarding the status of your refund
  • Approved refunds will be processed within 5–7 business days
  • Refunds will be issued to the original payment method

Please note that processing times may vary depending on your bank or payment provider.

4. Exchanges

If you need a different size or item, you may request an exchange. Exchanges are subject to product availability.

If the requested item is not available, a refund may be issued instead.

5. Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect:

  • Contact us within 48 hours of receiving your order
  • Provide your order number and photos of the issue

We will review the request and arrange a replacement or full refund if applicable.

6. Return Process

To initiate a return:

  1. Contact our support team at support@travisscottmerch.us
  2. Provide your order number and reason for return
  3. Our team will provide instructions for returning the item

Return shipping costs may apply unless the item is damaged or incorrect.

7. Contact Information

If you have any questions regarding returns or refunds, please contact us:

Travis Scott Merch
304 S Broadway Suite 206
Los Angeles, CA 90013
United States

📧 Email: support@travisscottmerch.us
📞 Phone: +1 213 265 5272

Business Hours:
Mon – Fri, 09:00 AM – 06:00 PM (EST)